CUSTOMER STORIES
I am just LOVING living here.
The reasons I chose this design have ensured I have such a sunny, warm house that more than adequately meets my needs when I'm here on my own, but is equally accommodating when there is an invasion of family and friends. Initially the things that drew me to Harwood Homes was the quality of their finish in the Showhome at the Lakes. My assessment of the characters of the key people I had contact with - namely Robyn and Dave - were professional, efficient, friendly and most importantly for me - I trusted their integrity. The due diligence results were very positive! Once the build began I really was able to see the structure of the organisation which is one of its huge strengths in my opinion. |
The Project Manager liaised regularly with me and, despite a big workload, never gave me the impression that he did not have time (or patience) to discuss any details of my project I wished to bring up. He scheduled and oversaw subcontractors ensuring few delays and the upholding of quality workmanship. Through the build we appeared to have a harmonious workplace which reflects both the quality of the subbies but also the absence of frustration that arises from poor management.
The systems of financial billing and debit/credit tracking under the capable management of Trish were strong. At the end of the build my own list of credits/debits were the same as Trish's. Trish also was friendly and helpful whenever I had cause to contact her.
Within the Harwood Homes organisation there is a real sense of "team". Its strengths are in its people and the structure and systems it operates under. To me it appeared a harmonious team with the focus on delivering a quality end product for the owner.
I would definitely recommend Harwood Homes to other prospective home owners for all the reasons stated above. In short, people, professionalism, procedures and processes. I will not work with people that I do not respect, or who do not show me respect. The ethos of the Company, it seems to me, is one of personal and professional integrity. Long may Harwood Homes build high quality beautiful homes in Tauranga.
Anne Withy
Rowesdale
The systems of financial billing and debit/credit tracking under the capable management of Trish were strong. At the end of the build my own list of credits/debits were the same as Trish's. Trish also was friendly and helpful whenever I had cause to contact her.
Within the Harwood Homes organisation there is a real sense of "team". Its strengths are in its people and the structure and systems it operates under. To me it appeared a harmonious team with the focus on delivering a quality end product for the owner.
I would definitely recommend Harwood Homes to other prospective home owners for all the reasons stated above. In short, people, professionalism, procedures and processes. I will not work with people that I do not respect, or who do not show me respect. The ethos of the Company, it seems to me, is one of personal and professional integrity. Long may Harwood Homes build high quality beautiful homes in Tauranga.
Anne Withy
Rowesdale