Frequently Asked Questions
How do we get started?
The first step is for you to contact us so we can arrange a meeting with you to discuss your ideas. In some cases, such as building on your own site, it is best to meet at the site location.
How long have you been in business? Can you give me a list of references from current and past clients?
Harwood Homes has been in business for over 25 years and David Harwood is trade qualified. We have written references available from our clients and are happy to arrange for you to speak with any of our previous clients.
What after-sales service does your company provide?
Harwood Homes stands behind its homes. Not only do we offer the Ten Year Standard Masterbuild Guarantee, our team of builders and subcontractors stand behind their workmanship and will respond to any issues arising.
What sort of guarantees and assurances do you offer?
Harwood Homes offers a Ten Year Standard Masterbuild Guarantee on every home they build. This guarantees peace of mind assurance, so whatever happens your investment is safe right from the start. Furthermore, it has to be right … our name is on your home! Read about Our Promise to you.
WHat steps do you take to improve the energy efficiency of the homes you build?
We use high levels of wall and ceiling insulation, pumice underfloor insulation and incorporate passive solar energy into our designs. We have previously installed and are knowledgeable to advise on energy efficiency options including heating, appliances, solar water heating, and cladding types.
Do you use specific sub-contractors on a regular basis?
Our business is built on the back of years of practical experience in the trade. This has allowed us to carefully select a team of builders, suppliers and tradesman who we know to be hard working, fastidious and dedicated to our vision of building top quality homes.
I've got a friend in the carpet industry - can we make our own arrangements for the carpet?
Yes, but do talk to us about the options we can offer you, because we have bulk buying privileges and access to some of the most advanced products on the market.
Do you guarantee the budget? What happens if it goes over?
We provide you with an accurate quote for the construction of your home. Our quote is for the entire job, with no hidden extras, unless you make changes to the plans or specifications.
What is the expected timeframe for building?
At the outset we will determine when you would like to move in and, with our loyal team of specialist craftspeople, Harwood Homes will commence and complete all work within the given timeframes, unless reasons beyond our control prevent this.
Can we adapt the plans to suit us?
Yes, individual style is important. Any Harwood Homes standard plans can be modified to suit your site, your lifestyle and your budget.
Would you build to our own plans?
Absolutely, and if you’re having your home architecturally designed, we can work closely with your architect right from the outset.
Can we visit your work site?
We are more than happy to arrange for a conducted tour of any of our homes under construction and give you a chance to meet the team. Our showhomes also provide an excellent example of the exceptional standards of craftsmanship and style we build into every Harwood Home.
Do you build other types of homes?
We love listening to clients to discover what they like – whether you need ideas from our many years of experience or you have the dream design in your mind that you’d like us to make into a reality, we can build it for you.
What locations do you build in?
We build throughout the Bay of Plenty and surrounding regions, basically anywhere from Waihi to Taupo, including the Matamata area.
What do your house and land packages include?
All working drawings and engineers fees, permit fees, construction, interior design along with fixtures and fittings including kitchens, plumbing fittings, major appliances, carpet, tiling and light fittings and landscape design. The only thing you take care of is your drapes, but if you require this service we can organise this too.
What do your design and build costs include?
All working drawings and engineers fees, permit fees, construction, interior design along with fixtures and fittings including kitchen, plumbing fittings, major appliances, carpet, tiling and light fittings. The only things not included are hard and soft landscaping, and drapes.
Where to from here?